|delivery & despatch|
How much will delivery cost?
The delivery/collection charge is levied on all orders and includes delivery to and collection from a single venue at the end of the rental period. The delivery cost is based on the number of plants ordered and will be different for every order placed. It is a reflection of the actual cost to us which we pass on.
You can avoid this charge in full if you have a method of collecting the trees from our warehouse facility in Bournemouth and delivering them back at the end of the rental period. We are equally happy to quote for transport one way if you are able to arrange one leg of the trip only.
To take up either of these options, please call us on 01202 810916. We will then be able to place the order for you over the phone.
When will I receive the artificial trees I have hired?
The artificial trees you have rented will be delivered on the date you specified before 6pm. Please note that we only deliver goods on working days - it is possible to deliver on days outside this period however the costs of shipping are dramatically increased. The most cost effective way is to have them delivered earlier if possible to avoid any additional charges.
Will I be required to sign for the plants when they are delivered?
Yes. All deliveries will require a signature upon arrival. For large orders this is particularly important as dedicated transport may be used. If you would like the artificial trees left in a safe place because you are out or delivered to a neighbour - please let us know in advance so we can make the necessary arrangements.
Is it possible to get the trees I have hired sent to and collected from an address other than the cardholders?
Yes. Simply fill in your billing address details (the address where your card is registered to) and then tick the box to deliver to an alternate address and fill in those details. Your goods will then be shipped there.
Can you dispatch to outside the UK?
All prices quoted on our site including the delivery/collection charge are based on delivery to a UK mainland address. We can deliver to areas outside this scope but please contact us on 01202 810916 for an individual delivery/shipping quote.
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